Muscle Fitness Store.

E-commerce Terms and Conditions

Please read the terms and conditions (“Terms and Conditions”) set out below carefully before ordering any Telephony Services from this Website. By ordering any Telephony Services from this Website you agree to be bound by these Terms and Conditions.

  1. Definitions

“Agreement” is a reference to these Terms and Conditions, the Privacy Policy, any order form and payment instructions provided to you;

“Goods” is a reference to any goods which we may offer for sale from our Website from time to time;

“Privacy Policy” means the policy displayed on our Website which details how we collect and store your personal data;

“Service” or “Services” is a reference to any service which we may supply and which you may request via our Website;

“you”, “your” and “yours” are references to you the person accessing this Website and ordering any Telephony Services from the Website;

“Website” is a reference to our Website on which we offer our Telephony Services.

“Customer” means the company, partnership, sole trader, person, body corporate or association placing the order through this website.

  1. Ordering
    1. Any contract for the supply of Telephony Services from this Website is between you and Muscle Fitness Store . You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide is your own credit or debit card and that you have sufficient funds to make the payment.
    2. Telephony Services purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as an agent for another party when receiving the Services.
  1. When ordering from this Website you may be required to provide a username and password. You must ensure that you keep these details secure and do not provide this information to a third party.
  2. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
  3. Any order that you place with us is subject to product availability and acceptance by us.
  4. When you place your order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Goods are available and the details of the order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Goods purchased. If the Goods are not available we will also let you know by email.
  1. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future. We also reserve the right to alter the Telephony Services available for sale on the Website and to discontinue any product line or service.
  2. The contract for the Telephony Services will be accepted at the time of installation of your order. We will confirm this to you in writing. You must inform us immediately if any details are incorrect. If your order has not been accepted you will be notified of this in writing together with the reasons.
  1. Prices and Payment
    1. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future.

Prices are exclusive of the relevant sales tax.

  1. The total price for Telephony Services ordered, will be displayed on the Website when you place your order. Full payment must be made before Muscle Fitness Store will bring into service the Telephony Services that have been ordered.
  1. Payment for your order may be achieved by debit or credit card. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also do security checks to confirm it is you making theorder.
  1. Delivery
    1. Delivery periods quoted at the time of ordering are an approximate and may vary.
  1. Your Information
    1. Where we have requested information from you to provide Telephony Services you agree to provide us with accurate and complete information.
    2. You authorise us to use, store or otherwise process your personal information in order to provide the Telephony Services to you and for marketing and credit control purposes (the “Purpose”). The purpose may include the disclosure of your personal information to selected third parties from time to time where we believe that the services offered by such third parties may be of interest to you or where this is required by law or in order to provide the Goods or Service to you. More information can be found in our Privacy Policy.
  1. You are entitled to request a copy of the personal information we hold on you. Please contact us if you wish to request this


3. Responsibilities of the customer

6.1 Unlawful Use:

Customer shall not use the Service and shall require Subscribers not to use the Service for any unlawful purpose whatsoever, including but not limited to the transmission of information or the offering of any service which is contrary to any applicable law or regulation, abusive, harmful, threatening, defamatory, pornographic or which could be considered offensive in any other way, nor for outbound traffic to the PSTN (the Public Switched Telephone Network) by falsifying the sending address of the transmission using a Muscle Fitness Store number in the caller id (spoofing).

  1. Cancellation and Returns
    1. Cancellations:
      1. You must notify us immediately if you decide to cancel your order preferably by email at and quote your order number.
      2. Services: The time limit for notification of cancellation is 14 calendar days from the day you ordered and paid for the Services unless you have requested us to commence the Services before the expiry of this period in which case the cancellation period expires when we begin providing the Services to you.
      3. Once we have heard from you that you wish to cancel your order within the stipulated time period we will refund or re- credit your debit or credit card with the full amount minus one month’s monthly fee. This refund will be processed within 14 days from the time that you notify us of your intention to cancel.
      4. A full statement of your legal rights under the Distance Selling Regulations may be obtained in the UK from your local

Citizen’s Advice Bureau or Trading Standards Office.